About Us

Grab (formerly Grab a Grab) is a hyper local delivery service focused on restaurants and food enterprises. We have a team of 600+ riders across Mumbai & Pune who are connected via a technology platform that enables a speedy pickup & delivery of orders. From the time an outlet receives a delivery order, our rider reaches for pickup within 15 mins and completes the delivery in another 20 mins.

Grab is the leading provider of express logistics catering to over 400 enterprises in the past 3 years. We strive to create time efficiencies while reducing outlet’s in-house delivery costs & providing seamless tech backed process.

 

Clients

 

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FAQS

A: Yes! And not just that, we can deliver your products in less than 30 mins!
A: Currently, we are delivering for outlets all over Mumbai & Pune.
A: Nope! No Investment, No Contract, No Sign Up Fee.
A: It’s a percentage of the monthly value of orders we deliver for you. The percentage could range anywhere from 6% to 16%.
A: Nope, that’s the fun part. The percentage charge is variable. You increase your volume, we decrease our percentage.
A: Very simple, its like a press of a button. Literally, you press a button on a Grab app, a rider shows up at your outlet in 15 mins, picks up your order and delivers it. All the updates, status, accounts, feedback, etc..Like we said – press a button.
A: Just fine! We have a grade quality insulated bags that protects the temperature, so be it an ice-cream or a hot pizza, Grab takes care of it.
A: Firstly, at Grab we use our 4 years of expertise in this industry to ensure we take utmost care of your product. But in the unforeseen case if a damage does happen, Grab shall reimburse you.
A: Yep, with 600+ riders in Mumbai & Pune, we run the largest fleet of express delivery riders who ride to Grab!
A: You are almost there, just shoot us a few details about your requirement, location, & product on info@grab.in.

Careers

Location : Mumbai & Pune

Position Type: Full Time

Key Responsibilities:

• Management of all people related activities including recruitment, talent acquisition, employment processing, training, leadership development, succession planning, compensation, benefits, records management, safety, health, compliance etc.
• Setting in place systems and processes for recruiting, orientation, training, coaching and counselling, performance appraisal and management, productivity improvement etc.
• Align HR plans in line with business planning and budgeting by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources.
• Strong analytical bent of mind, with an ability to analyse data for trends. Should be comfortable with reporting & presenting data for analysis.
• Understanding and implementing techniques to measure staff efficiency on field.
• Support management by providing people management advice, counsel, and decisions.
• Guide management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and propagating organization values.
• Comply with central, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
• Update job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• The HR Manager will be leading the HR team & be a part of the senior management of the firm.

Requirements:

• 10+ years in Human Resources/People Management with a Masters’ degree in Human Resources.
• Prior experience at organizations with significant component of field force (Minimum 500+ field force).
• Exposure to: Recruitment, HR planning and budgeting, Training & Development, Compensation, Policy, Retention Programs, Productivity Improvement Programs.
• Will need through and updated knowledge on all legal HR policies.

*Email resume on careers@grab.in

Location : Mumbai & Pune

Position Type: Full-time

Key Responsibilities:

• Identify mediums and obtain leads for manpower recruitment
• Implement and train manpower.
• Understand business need and increase staffing based on data.
• Employee Database Management – Collection and maintenance of checklist for documents personal files.
• Field job to recruit delivery boys from defined areas.

Requirements:

• 1+ years in Human Resources/People Management.
• Prior experience at organizations with significant component of field force.
• Having own personal bike.
• Candidates from recruitment companies preferred who head hunt for blue collar guys.

*Email resume on careers@grab.in

Location : Mumbai & Pune

Position Type: Full-time

Key Responsibility:

• Contacting candidates, following-up with candidates, and managing candidate pipeline.
• Scheduling interviews, briefing and debriefing candidates before and after interviews.
• 7 days follow-up with candidates post joining.
• Maintaining timely documentation of all conversations with candidates within our internal database.
• Assisting in generating leads from conversations with candidates.(Perform employee referral program), background checks and documents verifications.
• Posting job descriptions on job portals, and tracking posting status and results.
• Maintaining weekly and monthly recruitment tracker.
• Develop and implement new sources of recruitment like campus interview, newspaper ad, Flyer, NGO tie-up etc.
• Handling entire end-to-end recruitment.

Requirements:

• 3 + years of blue collar recruiting experience mandatory.
• 2–3 years of experience in as a third-party recruiting agency strongly preferred.
• Excellent interpersonal, consulting, diplomacy, and conflict-resolution skills.
• Team Player attitude.
• Bachelor’s degree mandatory.

*Email resume on careers@grab.in

Location : Mumbai & Pune

Position Type: Full-time

Responsibility:

• Meet and pitch to new restaurant clients and obtain business.
• Work in conjunction with operations manager and ensure all clients are serviced properly.
• Create & review overall business process & ensure all controls are in place.
• Work with Operations Manager to setup operations in new areas.
• Achieve monthly targets.
• Help operations grow number of orders per captive.

Requirements:

• Excellent Communication Skills with proficiency in Fluent English.
• Minimum Qualification: Bachelors.
• Flexible Shift Timings of 2-11 pm with weekly off on weekdays.
• Bike License Required, Self Owned Bike required.
• Sales Experience required.
• Proficiency with MS Office.

*Email resume on careers@grab.in

Location : Mumbai & Pune

Position Type: Full Time

Responsibility:

• Integrate various mobile and web technologies for firms technology requirement.
• Create a seamless network of trackable field riders with information synced between PHP based dashboard and Android App.
• Work with UI/UX and wire frames to constantly upgrade web and mobile functionality.
• Work with the given team and / or research and outsource a portion of technology requirements.

Requirements:

• BS in computer science, engineering or equivalent experience in a related field.
• 5+ years of experience managing a team with project execution skills.
• Have working knowledge of MYSQL, database, PHP, server side integration, mobile technologies.
• Deep knowledge of new age technologies and applications.

*Email resume on careers@grab.in

Position Type: Full Time

Key Responsibility:

• Analyze, design, develop and maintain PHP enterprise software.
• Write specifications, write code, complete programming, test and debug applications.
• Build robust and functionally sophisticated capabilities.
• Develop and commit organized and well-structured code.
• Conduct rigorous testing, and identify and debug issues.
• Tune solution to optimize performance.
• Remove inefficiencies and build for scale.
• Identify ways to enhance the user experience.
• Ensure proper documentation.

Requirements:

• BS in computer science, engineering or equivalent experience in a related field.
• Strong knowledge of PHP.
• Deep understanding of responsive UI.
• Knowledge in payment gateway integration.
• Experience with mobile apps preferred.
• Experience with Java a plus.

*Email resume on careers@grab.in

Position Type: Full Time

Responsibility:

• Create a mobile application using API modules.
• Integrate payment platform & constantly enhance mobile applications.
• Upgrade existing GPS tracking rider application.
• Enhance UI for existing application and sync with PHP based web platform.

Requirements:

• BS in computer science, engineering or equivalent experience in a related field.
• Strong knowledge & experience in Mobile App Development.
• Experience in GPS abled mobile application preferred.
• Deep understanding of mobile app UI for consumer side as well as enterprise side.
• Knowledge in payment gateway integration on mobile application.
• All languages pertinent to mobile technologies especially location tracking required.

*Email resume on careers@grab.in

Location : Mumbai & Pune

Position Type: Full Time & Part Time

Key Responsibility:

• Modify / optimize the existing processes to increase efficiency.
• Interact with clients to solve critical operational problems.
• Maintain periodic feedbacks from clients regarding service quality.
• Should be able to keep the team motivated so that service quality does not get affected even during difficult times.
• Ability to communicate effectively to resolve customer queries and provide all Operations related information.
• Plan efficient resource utilization, organizing trainings and development activities. Conduct Cause analysis for exceptions and take preventive actions.
• Ability to use different operation modules to generate reports thorough knowledge of procedures and process related to operations.
• Achieves objectives (improving productivity, quality, resolution of issues etc.) by recommending and/or implementing changes to existing plans, processes or procedures.
• Uses defined performance measurement tools and processes to record and track required aspects of operational performance (delivery time / pick up time / cost etc.). Evaluates results and takes appropriate actions where issues are not of a systemic or procedural nature.
• Align HR plans in line with business planning and budgeting by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources.
• Plan and devise shift allocation as per order trend and also communicate to HR team for staffing requirement. -Closely monitor operation margins for staffing budget.
• Achieve rider efficiency by variable shifts and higher usage of part timers.

Requirements:

• 5+ years in Operation Management in any logistic related firm with a Master degree in engineering.
• Prior experience at organizations with significant component of field force.
• Exposure to design, creation, implementation and optimization of processes.
• Familiar with best practices for operations. Understanding of Six-Sigma. The purpose of the job is to plan and manage operations on a day-to-day basis and to ensure 100% and timely delivery. The job also requires the incumbent to manage the operation team and serve as a vital link between the team and top management to ensure achievement of service goals.

*Email resume on careers@grab.in

Location : Mumbai & Pune

Position Type: Full Time & Part Time

Key Responsibility:

• Supports the Senior Manager in the achievement of on-going operational excellence and the optimal Customer Experience.
• Interact with clients to solve critical operational problems.
• Maintain periodic feedbacks from clients regarding service quality.
• Allocate rounder’s to fill in absence of staff and festive seasons.
• Tracks and report rider efficiency on daily basis.

Requirements:

• 1+ year experience in Operation Management in any logistic firm.
• Prior experience at organizations with significant component of field force.
• Assistant Operation Manager will be reporting to Operation Manager and will work under the manager’s guideline and targets.

*Email resume on careers@grab.in

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